Less admin. More momentum. That’s the AI advantage.
About
Your partner in turning AI into everyday business advantage.
At carpdigital, we believe AI transformation should be a partnership, not a one-off project. Our mission is to help small and medium‑sized businesses reclaim time, reduce admin, and refocus on what truly matters: people, purpose, and growth.
Founded by Eric Mboura, an automation strategist with over 20 years of experience, carpdigital blends deep technical expertise with a human‑first mindset. Using no‑code AI platforms such as Make.com, n8n, and Voiceflow, we design modular solutions that grow with your business.
We work collaboratively to through the following journey:
1. Small Quick Wins — immediate value through simple automations that deliver immediate results.
2. Bigger Systems — integrated solutions that streamline customer care, onboarding, and outreach at scale.
3. Ongoing Iterations — continuous improvements that keep your operations adaptive, resilient, and future‑ready.
Our AI solutions don’t just run processes, they free you to connect, lead, and grow your business.
Our Services
What we do
01
AI Audit
Conduct a two-week AI audit that will produce a produce report containing facts about your business, main AI opportunities, an action plan and expected return on investment. This involves three steps:
1. Discovery Interviews & Review of Internal Policies
2. Map, Identify & Validate AI Opportunities
3. Recommendations: Executive Summary, Roadmap & Expected ROI.
02
Al Automation
Deploy the most suitable Voice Agents, Text base Agents, or and Workflow Automation to make the biggest impact with the least effort and investment.
1. Customer Acquisition – e.g., Lead enrichment and outreach.
2. Product or Service Delivery – e.g., resource allocation, onboarding docs, QA monitoring.
3. Customer Care – e.g., Chatbots, sentiment detection, knowledge base automation.
03
24/7 Support
During working hours, you benefit from responses to common queries and escalation of complex issues.
Outside of working hours, automated assistants remain active to answer FAQs, log requests for next‑day review, and triage urgent matters for priority handling.
This round‑the‑clock approach ensures continuity of care, with us resuming where automation leaves off, so you are always supported.
Blog
Insights & Analysis
Explore two examples Voice, Text-base AI Agents, and Workflow Automations.
F.A.Q.
Find answers to commonly asked questions about our services.
How does carpdigital approach automation projects?
We start with a consultative discovery process, mapping your workflows and identifying opportunities for automation. From there, we design modular solutions that can scale with your business, ensuring clarity, impact, and long‑term value.
How can automation improve customer acquisition?
Automation enables faster lead qualification, personalized outreach, and campaign optimization. By integrating intelligent models with communication platforms, we help businesses engage prospects at scale while maintaining a human‑centric touch..
What kind of ROI can I expect from automation?
ROI varies by project, but clients typically see gains in efficiency, reduced manual workload, faster customer response times, and improved conversion rates. We frame every project around measurable business outcomes.