Services

01

Consultancy & AI Audit

In just two weeks, we deliver a clear, actionable AI audit report, outlining your business context, priority opportunities, and a tailored action plan with projected ROI.

Step 1: Discovery Interviews
We begin by understanding your business from the inside out — identifying inefficiencies, manual tasks, and readiness for AI adoption. This includes interviews with leadership (to align on goals) and end-users (to uncover operational realities). Where relevant, we use audit tools to analyse SOPs and policies for deeper insight.

Step 2: Map & Prioritise Opportunities
Insights from discovery are translated into visual artifacts:
– Process Map: Highlights repetitive, error-prone tasks ripe for automation.
– AI Opportunity Matrix: Categorises initiatives by impact and effort — Quick Wins, Big Swings, Nice-to-Haves, and Deprioritise.
– Implementation Roadmap: Outlines a phased approach, starting with Quick Wins to build momentum and ROI, then scaling into transformative solutions.

Step 3: Present Findings & Financials
The final report includes:
– Scope & Objectives: Clear alignment on goals.
– Opportunity Matrix: Strategic overview of automation potential.
– Roadmap Summary: Phased delivery plan.
– Opportunity Deep Dives: Before-and-after diagrams with time-saving metrics.
– ROI Summary: Cost-benefit analysis of each recommended solution

02

AI Automation

Deploy the most suitable Voice Agents, Text base Agents, or and Workflow Automation to make the biggest impact with the least effort and investment.

1. Customer Acquisition – e.g., Lead enrichment and outreach.
2. Product or Service Delivery – e.g., resource allocation, onboarding docs, QA monitoring.
3. Customer Care – e.g., Chatbots, sentiment detection, knowledge base automation.

Example: The integration diagram below shows a Sales & Marketing scenario that we have built recently.

**Sales & Marketing Use Case:** The above diagram show the integration flow of an AI Agent that facilates automated sales lead intake to qualification, outreach, and makes it visible to Sales & Marketing team. And then instantly turn qualified leads into branded AI‑generated proposals and then send it to the client. And finally, the AI Agent logs this transaction into the CRM system.

03

24/7 Support

During working hours, you benefit from responses to common queries and escalation of complex issues.

Outside of working hours, automated assistants remain active to answer FAQs, log requests for next‑day review, and triage urgent matters for priority handling.

This round‑the‑clock approach ensures continuity of care, with us resuming where automation leaves off, so you are always supported.

Example: The integration flow of a Customer Support AI Agent that provides immediate responses to customer support emails messages. The Agent analyses incoming emails, identify the inquiry type, and either provide a complete answer when possible or acknowledge receipt and set expectations for human follow-up when needed. This ensures customers receive an immediate response while optimising our support team’s workload.

Would you like to see a Demo of the AI Sales Lead Qualifier or Customer Support Agent?

Book a Free Call